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Privacy Policy

Last Updated: June 1, 2026

1. Introduction

SubPrecision ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, and mailing address provided through our intake forms, consultation bookings, or contact forms.
  • Payment Information: Credit card details and billing information processed through our secure payment system. We do not store full credit card numbers on our servers.
  • Business Information: Trade type, license numbers, insurance details, fleet size, inventory data, and other business-related information you provide during consultations or service delivery.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of correspondence between you and SubPrecision, including emails, phone calls, and messages.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Schedule and conduct consultations
  • Send you service updates, marketing communications, and promotional materials (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our website and services
  • Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party companies that assist us in operating our website, conducting business, or servicing you (e.g., payment processors, scheduling tools, email services).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls limiting who can view your information

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly for scheduling). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: (813) 331-7553
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